International Leader in Lifestyle Luxury Club 21 use Memberson Loyalty Systems and Retail CRM Suite as a key component for business success. The solution is a multi tier membership, cross brand membership, and cross border membership system. The solution provides a strong analytical foundation such as complete cross brand and cross border member purchase pattern visibility.
Club 21 card memberships comes in four tiers - Regular, Classic, Prestige and Elite - that gives an increasing breadth of benefits as you earn more points and move up to the next level. The Club 21 card also opens doors to a world of experiences and privileges, letting the members redeem against extensive and unique dining, travel, wellness and lifestyle rewards that are listed in the member rewards book.
Being part of the Club 21 card world gives members priority to invitation-only, events, previews to our seasonal sales and member-only events that will be created for members, from time to time, to enhance membership experience. On top of all this, exclusive services, open only to Club 21 card members and selected, preferred partners, like Style Services - personal style consultation session with in-house Style Advisors, and Tailoring - a suite of bespoke fitting and alteration services.
About Club 21
Club 21’s focuses on luxury retail, from fashion (kids, womenswear, and menswear) to accessories and home wares and currently operates in Australia, China, Hong Kong, Indonesia, Malaysia, Singapore, Taiwan, Thailand, United Kingdom and the USA. Club 21’s success as an international leader in lifestyle luxury is supported by full vertical capabilities. With more than 30 luxury brands and more than 200 stores worldwide and 3,800 employees across four continents engaged in wholesale distribution, sourcing, brand guardianship and vertical retail.