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• SME Business
• Enterprise Solution

SME Business

Memberson Software-as-a-Service provides SME’s with hosted Retail CRM and Loyalty Applications On Demand and ongoing mentoring about best practices: Unlock Customer Value and Grow your business

Retail CRM
The CRM functionality provides best customer service by giving staff access to member and customer profiles with interests, preferences, spending history, activities history and event participation. The customer feedback and inquiry process with reminders assures all customers get appropriate attention.

Membership Management
Complete membership processes management including enrolment, renewals, upgrades and expiry. The SaaS SME system handles up to three multiple membership types.

Reporting
A range of reports visualizes the customer loyalty and marketing performance providing the knowledge needed to tune efforts for highest ROI on marketing activities. Reports are provided in all common formats such as PDF, HTML, and EXCEL. Interactive Pivot reports delivers intelligence and insight on consumer’s purchase patterns and segmentation predicting customer behaviour to build higher customer lifetime value.

Data Center, System Operations, Administration and Support
The system is designed for minimal maintenance and has a user friendly administration interface. A non IT educated person can do changes in the system configuration. Memberson SaaS solution includes the following; Operating system updates, Application maintenance and updates, Application upgrades, Server monitoring and operations, Hardware monitoring and operations, Application monitoring, Firewall service, Server Antivirus updates, Security audits, Security patches, Backups and restoration, Database administration, Performance tuning and Technical Standard Support.

Price structure

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