Retail CRM for Small and Medium Sized Retailers
Now even smaller retail chains can benefit from the loyalty effects that were previously used by large retail chains with big budgets. The Memberson Small Retail package provides a user friendly and intuitive interface for retailers to manage their loyalty program settings and loyalty benefits without the need of consultants.
The package includes functionality to revenue increasing functionality like campaign management, email and sms communication and spending driven member benefits. Proper feedback and complaint management captures negative customer experiences and provides an opportunity to correct and explain mistakes before they spread as negative word of mouth.
The loyalty concept is designed to increase spending and visit frequency by providing a mix of point schemes, discount schemes, stored value accounts and secure digital stamps.