MCP & API Architecture

An open platform your AI and your stack can build on

Explore, build and deploy agents, workflows and interfaces with your own tools — and integrate them into Memberson’s Loyalty Engine, CRM and Engage through a predefined MCP and API architecture that AI models can understand and consume in seconds.

MCP & API Architecture

Overview

Memberson is open by design. A predefined MCP (Model Context Protocol) and API architecture exposes the platform’s capabilities and data in a form that AI models and developers can pick up immediately — so you can build agents, automations, portals and UIs on your own stack and connect them straight into Memberson.

The same access controls that protect the platform govern every connection.

Key Capabilities

MCP & API Capabilities

Memberson MCP Servers

Because the platform speaks MCP, any compliant LLM client can discover and use Memberson capabilities without bespoke integration work.

Today the server exposes BI data — aggregated, non-personalised — so your AI can query the warehouse and visualise trends, forecasts and program performance straight from a prompt.

Memberson MCP Server
Your AI tools
Claude ChatGPT Cursor VS Code Your agent stylised marks — official logos on the live site
1 4
MCP Server one endpoint · OAuth · access-controlled mcp.memberson.com
2 3
Full loyalty suite
Loyalty Engine Loyalty CRM Loyalty Engage Mobile App Analytics & Warehouse
Your AI connects once — and can query and visualise BI data across the platform (aggregated, non-personalised), within its access rights

Open APIs & webhooks

Open-architecture APIs and event webhooks connect every touchpoint and system — POS, mobile apps, QR sign-up, Wi-Fi and beacons, kiosks and screens, carpark, e-commerce and ERP.

Interaction data flows in and can be used immediately in loyalty rules and campaigns.

API reference
GET/members/{id}
POST/points/award
POST/vouchers/issue
GET/spendings
POST/interactions
120+ endpoints…
POST /v1/points/award
Authorization: Bearer ••••••
{ "memberNo": "00001045",
  "points": 120, "channel": "POS",
  "reference": "RCPT-88231",
  "expiry": "P12M" }
▸ sending…
200{ "balance": 12450, "tier": "GOLD" }
Webhook events out member.createdpoints.awardedvoucher.utilized
Open, real-time APIs for every touchpoint — POS, app, e-commerce, kiosks, ERP — with event webhooks to your systems

Governed access

Every API, connector and MCP session is bound by Memberson’s function and data access control.

Give each user, team or agent access to exactly what they should use, so opening the platform never means loosening security.

Users, roles & access
USERSROLESROLES ACCESS MATRIXUSER ROLES MATRIX
Select componentCRMPORTAL ▾1 of 12 components
Select rolesNone selected ▾
ModuleSub-moduleFunctionAdmin 🔒CRM Admin 🔒CS L1CS L2
PROFILERECEIPTSREJECT
PROFILERECEIPTSVOID
PROFILERECEIPTSAPPEAL
PROFILEGWPREDEEM
PROFILERESTRICTIONLOC.EDIT
PROFILEQUALIFICATION
REVIEWKEEP
REVIEWREMOVE
RULESENGINEINFORULELIST
SUMMARYCHECKOUT
Showing 10 of 400+ function rights in CRMPORTAL — every module, sub-module and function is individually controllable
Granular, function-level rights per role — the same matrix governs users, teams and AI agents
Why teams choose it

Built for outcomes

AI- and developer-ready via the open MCP standard.
Integrate anything — any touchpoint, any system.
Governed access for every user and agent.