Mobile App & Member Portal

The member’s interface to your reward program

The member-facing interface to your program — delivered as a ready native iOS/Android app and a responsive web application (portal) that share the same capabilities, skinned to your brand and managed centrally. Use our product, or build your own on the open API.

Mobile App & Member Portal

Overview

Mobile App & Member Portal is where members meet your program. The same experience — membership card, rewards, self-service and sign-up — is delivered two ways: as native Android and iOS apps and as a responsive web application (portal), both real-time integrated with the platform.

Use Memberson’s ready product versions, skinned to your brand and launched under your own app-store accounts, or build your own interface on the open API infrastructure — either way it runs on the same real-time engine.

Key Capabilities

Mobile App & Portal Capabilities

Virtual card, branding & personalised menus

The app and portal are skinned to your concept — colours, header logo, virtual-card surface, fonts, icons and home-page look — and the app launches in your own Apple and Google accounts under your app name.

A cake (drawer) menu and a footer quick menu can be combined and personalised to a tier or segment, so sections unlock as a member progresses — and any menu, label or function is toggled centrally, with no store release and no new download.

🔔
Gold974 SGD to PlatinumPlatinum
THE CLUB
JANET COOPER
GOLD · 00001045EXPIRY Never
My Points
My Rewards
My Benefits
My Notifications
My Purchases
Next voucher expiry31 Aug$10 Birthday Treat
Points expiring30 Sep800 pts
Home News All Rewards Scan for voucher Game Upload Receipts Invite Friend Kids Club only Theater School Online Booking Personalised by tier & segment — toggled centrally

Ready-to-use member pages

Built-in pages come ready and real-time integrated: a dynamic home page of sections and cards, My Account (points, rewards, vouchers, benefits, purchases, preferences, profile and member card), news, store finder, feedback, wallet and scan-for-surprises.

Each page is turned on or off and configured from the Mobile Manager and app CMS.

🔔
My PointsJul 2026 ▾
Available balance12,450⏳ 800 expiring 30 Sep
170 pts to your next $10 voucher
EarnedSpentExpiring
This month
+
Orchard Store2 Jul · S$ 86.00
POS+120
+
Double-points weekend28 Jun · bonus
App+240
Earlier
+
Birthday bonus24 Apr · campaign
Auto+500
$10 voucher18 Apr · redemption
App−1,000
🔔
My Profile
JC
Janet CooperMember since 2022
GOLD
Mobile+65 9123 4567
Emailjanet@mail.com
Birthday24 April
LanguageEnglish ▾
Interests — select anyRunningYogaFamily
Contact preferences
Email
SMS
Push

Reward catalogue & closed-loop redemption

The catalogue lists rewards personalised by tier, segment and qualification, filterable and sortable by type or point cost.

Members redeem several ways — a POS-scanned QR, scanning a merchant QR, entering a merchant code, or tap-to-confirm — enabling closed-loop utilisation even with partners outside your own systems.

🔔
Available points330 PTS
FILTERAll categoriesSORT BYPoints: low → high
Partner4-CLASS PACK10% OFF
REDEEM BEFORE 01 JUN 2027 10% off welcome pack 50 PTS →
VoucherIN-STORES$10 OFF
REDEEMABLE NOW S$10 off (in-store) 100 PTS →
▾ 12 more rewards
Utilize anywhere

Select the member's voucher and utilize it at:

POS Online Merchant App

…or straight from the mobile app:

Scan QR code
TAPTap To Utilize
4831Merchant Enter Code
Utilized once — marked USED ✓ instantly, everywhere

Sign-up & member acquisition

Acquire members through every channel: branded, mobile-responsive sign-up pages and forms, in-store QR and tablet sign-up, and social sign-up and login.

Facebook and Instagram lead ads create members directly in the CRM through instant, pre-filled forms, while referral capture and unique influencer or partner promo codes turn members and partners into acquisition channels — with every source tracked so you can measure and reward what works.

🔔
Join THE CLUBEarn rewards from your very first purchase
Full nameLisa Wong
Mobile+65 9123 4567
Referral / campaign codeINF-LISA
JOIN NOW
Welcome! $5 voucher addedIssued instantly to your wallet
One form — every channel
In-store QR & tabletMember scans at the counter — same form opens
FB / IG lead adsLead forms flow straight into the program
Influencer & referral linksShared link carries the code — both sides rewardedapp.theclub.com/r/INF-LISA

Actionable, real-time interactions

The app is wired directly to the Reaktor® engine: selected interactions — app opens, page views and more — are sent back in real time.

Rules can act on them to issue points, vouchers or messages, and you can target campaigns on them — for example, everyone who opened the app last week but did not purchase.

🔔
Notifications
+120 points just landed 🎉
Orchard Store receipt processed — event-triggered…just now
Double points this weekend ⚡

All stores island-wide, Sat–Sun. Points land instantly and count towards your tier.

POINTSWEEKEND · SAT–SUN
View stores
21/07/2026 · 17:38
Your Gold tier expires in 30 days
2h ago
Every tap is an interactionPush, geofence and in-app actions land in the profile in real time — deep links open the exact reward, and rules can trigger instantly.

Central Mobile Manager

The Mobile Manager gives centralised control of the app: new menu items and most settings update on every installed app the next time it opens — no store update required.

Built-in App Center and Firebase links surface usage statistics, and embedded mobile-responsive pages (passed a membership token and payload) allow deep, personalised integrations with no code.

Mobile Manager
MENUS · 24LABELS · 310FEATURES · 18PAGES · 42LANG · 6
🔍 Search items…Audience ▾Market ▾
ItemTypeAudienceScheduleLive
Home banner — SaleLabelAllJul 1–31
Game — Spin & WinFeatureAllCampaign
Upload ReceiptsFeatureAllAlways
Theater SchoolMenuKids ClubAlways
Online BookingMenuGold+Always
Birthday pagePageBirthday mthAuto
Language pack — THLabelThailandAlways
Showing 7 of 400+ configurable items — every menu, label, feature, page and language pack
Publish — changes are live in the app instantly
Menus, labels, features, pages and languages — configured centrally, no app-store release, no new download
Why teams choose it

Built for outcomes

Delivered as a native app and a web application (portal) — same capabilities.
Central management: change the app without an app-store release.
Acquire members via sign-up pages, Facebook/Instagram lead ads and referrals.
Closed-loop reward redemption, even with external partners.
Use Memberson’s product, or build your own on the open API.